Click Basket is Nepal's premier AI-powered e-commerce platform connecting buyers with sellers across the nation.

Yes, Click Basket uses bank-grade encryption and secure payment gateways to protect your information.

You can reach us via email at info@clickbasket.com, call us at +977-1-4xxxxxx, or use our contact form.

Click on the "Sign Up" button at the top right. Fill in your details and click "Create Account".

Click on "Forgot Password" on the login page. Enter your email and follow the instructions sent to your inbox.

Yes, go to your account settings and update your email address.

Browse products, add to cart, proceed to checkout, fill in shipping details, select payment method, and confirm order.

We accept eSewa, Khalti, ConnectIPS, Credit/Debit Cards, and Cash on Delivery (COD).

Yes, you can cancel your order within 24 hours of placing it. Contact our support team for assistance.

Standard delivery takes 3-7 business days. Express delivery takes 1-3 business days.

Yes, free shipping is available on orders above Rs. 3,000.

Log in to your account, go to "My Orders", and click on the order number to see tracking details.

You can return products within 7 days of delivery. Products must be unused and in original packaging.

Refunds are processed within 5-7 business days after we receive and inspect your return.

If the return is due to our error, we cover shipping. Otherwise, return shipping is at your expense.

Yes, all products on Click Basket are verified for authenticity and quality.

Product availability is shown on the product page. If in stock, you can add it to your cart.

Yes, contact our support team with your request, and we will try to source it for you.

Our loyalty program rewards you with points and exclusive discounts for every purchase.

You earn 1 point for every Rs. 100 spent. Points can be redeemed for discounts on future purchases.

We have Bronze, Silver, Gold, and Platinum tiers. Each tier offers increasing benefits.