1. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and shipping address when you create an account, place an order, or contact us.

• Personal Information: Name, email, phone, address
• Payment Information: Payment method details (processed securely)
• Order History: Products purchased, order dates, amounts
• Device Information: IP address, browser type, device type

2. How We Use Your Information

• Process your orders and payments
• Send order confirmations and updates
• Improve our products and services
• Send promotional offers (with your consent)
• Provide customer support
• Personalize your shopping experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment Processors: eSewa, Khalti, ConnectIPS, etc.
• Delivery Partners: For order fulfillment
• Legal Authorities: When required by law
• Service Providers: Who assist us in operating our platform

4. Data Security

We implement security measures to protect your information. All payment transactions are encrypted using SSL/TLS technology. Your data is stored securely and accessed only by authorized personnel.

5. Cookies

We use cookies to enhance your browsing experience and remember your preferences. You can disable cookies in your browser settings.

Types of cookies we use:

• Essential Cookies: For basic site functionality
• Functional Cookies: To remember your preferences
• Analytics Cookies: To understand how you use our site

6. Your Rights

• Access your personal data
• Update or correct your information
• Request deletion of your account
• Opt-out of marketing communications
• Data portability

To exercise any of these rights, please contact us.

7. Children's Privacy

Our platform is not directed at children under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.