Terms & Conditions - ClickBasket

Terms & Conditions

Please read these terms carefully before using our platform.

1. Acceptance of Terms

By using Click Basket Pvt. Ltd., you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our platform.

2. Account Registration

  • You must be 18 years or older to create an account
  • You are responsible for maintaining the security of your account
  • You agree to provide accurate and complete information
  • You are solely responsible for all activities under your account

3. Orders and Payments

  • All orders are subject to availability
  • Prices are subject to change without notice
  • We accept various payment methods including credit/debit cards, mobile banking, eSewa, Khalti, and cash on delivery
  • Orders are confirmed upon successful payment verification
  • We reserve the right to cancel or refuse any order at our discretion
  • All payments are processed securely and encrypted for your protection

4. Pricing and Promotions

  • All prices are subject to change without notice
  • Special offers and discounts may be available from time to time
  • Promotional codes are valid for a limited time only
  • Price includes applicable taxes

5. Shipping and Delivery

  • We deliver across Nepal
  • Delivery times may vary based on location and product availability
  • Tracking information will be provided once your order ships
  • Track your order using the tracking number provided
  • Free delivery available on orders above a Rs.3000 within Kathmandu Valley
  • Delivery charges are calculated at checkout

6. Returns and Refunds

  • Return acceptance within 7 days of delivery
  • Products must be unused and in original packaging
  • Refunds are processed within 5-7 business days
  • Return shipping costs are the customer's responsibility
  • Contact our support team for return instructions
  • Some exceptions may apply to certain products

7. Intellectual Property

  • All content on this site is the property of Click Basket Pvt. Ltd.
  • Unauthorized use of our content is prohibited
  • Product images and descriptions are protected by copyright
  • Trademarks and logos are registered property

8. User Conduct

  • You agree to use the platform for lawful purposes only
  • You may not post false, misleading, or deceptive information
  • You may not interfere with other users' experience
  • You may not attempt to hack or disrupt the platform
  • You may not use the platform for any illegal activities
  • You may not engage in spamming or unsolicited advertising
  • You may not impersonate any person or entity
  • You may not violate any applicable laws or regulations
  • We reserve the right to suspend or terminate accounts for violations

9. Limitation of Liability

Click Basket Pvt. Ltd. is not liable for any indirect, incidental, or consequential damages arising from the use of our platform.

10. Warranty Disclaimer

Click Basket Pvt. Ltd. provides the platform "as is" without any warranties, express or implied. We do not warrant that the platform will be uninterrupted or error-free.

11. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the platform constitutes acceptance of the updated terms.

12. Governing Law

These terms are governed by the laws of Nepal. Any disputes will be resolved in the courts of Nepal.

Last Updated: September 8, 2026

For any questions about these terms, please contact us.