Order status explained - Help Center

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Order status explained

Order status explained

Here are the different order statuses and what they mean:

  • Pending: Your order has been received and is being processed.
  • Confirmed: Your order has been confirmed and is being prepared.
  • Processing: Your order is being packed and ready for shipment.
  • Shipped: Your order has been dispatched and is on its way.
  • Out for Delivery: Your order is out for delivery today.
  • Delivered: Your order has been successfully delivered.
  • Cancelled: Your order has been cancelled.
Note: You will receive email and SMS updates for each status change.