Return eligibility - Help Center
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Return eligibility
Return eligibility
Not all items are eligible for return:
✅ Eligible Items
- Items returned within 7 days
- Products in original packaging
- Unused and undamaged items
- With original receipt or order number
❌ Not Eligible Items
- Personal care items (opened)
- Customized products
- Digital downloads
- Items damaged due to misuse
- Gift cards and vouchers